Here you will find the answers to some frequently asked questions. Please contact us should you require any further information.
Take a look below to learn more about ASM, the services we are able to offer and to find answers to any questions you may have.
If you require any of our VAT or EORI numbers.
We are always looking at ways to improve the infrastructure and skills within the business to ensure that we move with the times, stay ahead of our competition, and are an attractive partner for existing and new clients alike taking new and innovative solutions to them.
All our core services and infrastructure are provided solely by ASM. We have a UK based multi-lingual customer service and account management team, central warehousing, procurement, and finance. Our couriers are subcontracted and logistics providers who are specialists and leaders in their respective fields.
ASM has always delivered on the expectations set by our customers, invariably exceeding them. With ‘best in class’ service and competitive pricing, we work extremely hard for our customers to ensure we consistently provide real tangible value to their business. As a result, our customers gain significant cost savings and improved end-user satisfaction.
Yes. We have a fully integrated plan in place which is tested regularly. This is reviewed on a quarterly basis by our business continuity council to see if any further changes to help strengthen this can be implemented.
Our success in obtaining ISO 9001:2015 and regular reporting against Key Performance Indicators (KPIs) ensure that we are always striving to improve what we do. It has become part of our culture and is supported by a strong process-driven environment.
We currently supply and transact products in 30 countries across 4 continents and continue to grow our global service offerings to our customers.
We are purely a B2B business. We only deal directly with large systems integrators, value-added resellers, software publishers, hardware vendors and maintenance providers. Web-based applications, portals and product feeds can be provided and customised to meet our customers’ specific needs.
ASM Technologies don’t actively market via spam email and intrusive campaign activity. We are very selective and profile our customer and partner with the very best suppliers. Our growth is purely organic and by growing at our own pace we protect our service levels, continuing to meet the high expectations our customers demand.
We provide a specialist service that meets all of your hardware and software procurement needs. With long-lasting relationships across the globe with market-leading vendors and suppliers. ASM Technologies is perfectly placed to help you source the most complex and specific IT requirements.
We are headquartered in the United Kingdom. Distribution, logistics, and engineering facilities are centrally located in Cheshire. Our HQ is in Cheshire; UK and we also have offices in France (Paris) Germany (Munich) and the US (Atlanta) with strategically positioned warehousing & distribution facilities across central Europe.
