Datatrack creates business solutions that uncover growth opportunities for businesses. Specialising in contact centre and UC&C analytics solutions, our aim is to improve business performance with real-time data analytics and automation technology.
Datatrack customers enjoy a rapid return on investment through the elimination of wasted effort and resource, increased productivity and through happier long-term customers.
Tracxion is a contact centre solution that improves the performance and wellbeing of the agent, substantially enhancing productivity and customer experience. It puts improvement at the fingertips of contact centre agents and operational management teams by utilising real-time data and artificial intelligence to greatly enhance the agent/customer interaction.
Storm is UC&C analytics platform that allows organisations to visualise the perforce of their entire unified communications estate in real-time within their own customisable dashboard.
You can easily contact us by using the contact form below – we’ll get back to you as soon as possible. We aim to respond to all messages received within 24 hours.