6:19 – What has the retail sector learnt from the disruptions of the pandemic and how has it adapted?
10.36 – How big a role is technology innovation having in transforming the retail industry?
12:15 – Is it retail companies holding innovations back or is it consumers?
14:50 – How long do you get in the retail sector to capture and win a client?
16:25 – Is technology driving an omni channel approach in retail?
18:55 – What conversations should IT professionals be having with customers about innovative technology in retail for the next five to ten years?
24:24 – How will technology enhance the experience of physical retail spaces?
28:04 – The shift of technology involved in the supply chain in the background
29:53 – The future of the customer shopping experience. What does this future look like?
32:01 – VR shopping experience
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