November 5, 2020

Starting a new role with ASM Technologies during lockdown – Sam Scott

Sam Scott, Business Development Manager, started with ASM during the first UK lockdown. In this blog, he shares his experience of remote working right from the start, building relationships with colleagues and customers and any challenges he faced along the way.

How did you feel about starting a new role from home during lockdown?

I’d worked remotely and, on the road, previously, so the idea of home working wasn’t alien to me. I think what I really felt was excitement for the new challenge and a responsibility to become a tangible part of the business. Metaphorically becoming another oarsman, rowing our way through the unprecedented and complex seas of Covid-19.

How did ASM support you starting your new role working remotely?

If ASM was an act on Britain’s got talent, I’d of swiftly slammed my hand down on the golden buzzer!

I had the warmest of welcomes, warmest as a word doesn’t really do it justice. The support I’d received prior to my start, on my first day and throughout my time here has been incomparable to what I’ve experienced before. I guess, also, that we all have a sense of wanting to be a part of something. I can safely say that thanks to the family feel and outstanding support I’ve had, ASM have really made me feel part of something! More so than I would have expected.

Being forced to work remotely due to Covid can put you in that fight or flight mode. Adapting to a landscape that changed seemingly every week can be challenging and mentally draining. I remember having probably similar thoughts to many other people that; come the end of June, well be back to normal, then thinking the same about the end of July and so on. Thanks to the planning and support from my team I’ve been able to negate those challenges and focus on how we can help each other adapt whilst we meander our way through the new normal.

Were there any challenges you faced starting a new role remotely and how were these overcome?

No specific challenges work wise. Although, my work laptop and mobile phone were delayed by a day which was only natural whilst the country dealt with the surge of demand and difficulties of adapting to lockdown. Easiest first day of my life! I would like to point out that I am part of the single screen brigade and anytime I’m asked what my ‘set up’ is, I’m greeted with revolt and disbelief that I can work with less than three!

I enjoy working remotely as there are so many clear benefits of doing so. Less hours in the car, flexibility, saving time and money, more quality time with the Guinea pig! But of course, there’s a glaring obstacle we all face in the form of a pandemic.

Yes, there are days where the amalgamation of work and home becomes mundane and things we all enjoy don’t quite feel the same. However, remote working is what you want it to be and I’m thankful I’ve been able to lean on a team for inspiration and guidance.

With that said, I’d simply add that yes there are challenges BUT there always will be wherever you work.

How did you find the process of building relationships with your new colleagues remotely?

Some that know me will say I’m an interesting character baring any other descriptions that may not be suitable for this blog! I learnt a very important lesson at a very young age that I should know my audience which I’ve taken onboard but would still stand by the fact that we are all human and our faces were born to smile. If I can do nothing else apart from blessing you with crow’s feet in later life, that’s a job well done in my rather worn and unkept book! I’ve enjoyed the whole process of virtually meeting my team but I’m bleeding to meet my team in the flesh as soon as possible!

What advice would you give to someone starting a new role remotely?

Genuinely be interested in what you are doing! Being interested and intrigued by your work makes the days more enjoyable whilst working remotely. Also sip from as many fountains of knowledge as you can; grab a pint glass and fill it up!

News, Insights & Knowledge

What’s New?

Here’s a selection of the latest news, views and insights from industry leaders and experts from across the globe.

Technology has typically been a male dominated sector but at ASM we’re very proud to say 66% of our workforce is female.

Today we’ve been celebrating all of our fantastic team with some sweets treats while raising awareness about discrimination.

The aim of the IWD 2023 #EmbraceEquity campaign theme is to get the world talking about Why equal opportunities aren’t enough. People start from different places, so true inclusion and belonging require equitable action. Read more about this here.

We talk about Emerging Technology a lot, whether that be on our podcast, ASM Connected or in our day to day work with our customers. During a keynote speech at ASM Connect, Futurist Matt Griffin argued that those who think we’re not living in sci-fi times are wrong, so we decided to explore some of the key emerging tech trends we’ve seen throughout 2022.

Conversations around the newest generation of wireless technology, 5G are happening more frequently as more industries adopt and see benefits. In ASM Connected episode 9, Inma Martinez, Digital Pioneer and AI Scientist shares that anyone offering digital products and services are going to be part of the new telecom industry with technologies such as 5G, Edge and Cloud Computing making up the technology of the new century. 5G differs from 4G and 3G because the benefits go far beyond connecting to a smartphone, and play a vital part in the digital ecosystem of the future.

Want to work from anywhere? With the rise of Virtual Reality (VR), more and more people are successfully thriving in this new digital world. At ASM Connect, Futurist Matt Griffin spoke about the notion of ‘Working from Anywhere’ and how this also extends to working within VR, and not just working away from the traditional office. It seems that everyone is talking about the metaverse and how the internet as we know it will look completely different in the future. Futurist Amelia Kallman in episode 5 of ASM Connected gave us some great insights on what we can expect, such as how it will be a decentralised network of immersive spaces that connect to create one universe. Amelia shared that one of the practical challenges will involve uniting the many spaces which currently exist as a multiverse, such as Fortnite, Roblox and Minecraft, and making them interoperable so users can move from one space to another, like we do with the Internet. There is lots to look forward to with this technology, and who knows, perhaps one day, you’ll be listening to ASM Connected in the metaverse!

Moving onto Synthetic Data, which tends to be most commonly used in the financial services and healthcare industries, is information that’s artificially and algorithmically manufactured and stands in for real life data where there are constraints around using sensitive or regulated information. In series 3, episode 4 of ASM Connected, Simon Godfrey shares insights about the opportunities for public sector organisations to leverage Synthetic Data and Digital Twins to drive better outcomes.

Augmented Reality (AR) is an emerging tech trend that gained popularity during the pandemic when businesses were forced to work remotely. Richard Price spoke about a study conducted in the healthcare sector about patients attitudes to clinicians wearing AR goggles such as Google Glass and Microsoft HoloLens. They found that when clinicians were wearing headsets such as Google Glass, patients weren’t as opposed to them because they were smaller and more discreet, whereas when clinicians wore headsets such as the Microsoft HoloLens patients felt it created a barrier between them and the doctor.

Deepfake technology is frightfully gaining significant traction around the world. This technology leverages machine learning and artificial intelligence to manipulate audio and visual content to replicate someone else’s appearance. Deepfakes can be unbelievably realistic so exercising caution and discretion is paramount. In episode 5 of ASM Connected, series 3, we spoke to Öykü Işık, Professor of Digital Strategy and Cybersecurity at IMD Business School, who shared insights about FakeCatcher, the world’s first real-time deepfake detector, launched by Intel, which detects fake videos with 96% accuracy by looking for clues of what makes someone human, which is subtle blood flow captured in the pixels of a video.

Assisted Reality (aR) is often confused with Augmented Reality (AR) however aR is a reality first, digital second experience. Our partner, RealWear is the world’s leading provider of Assisted Reality wearable devices which connect the modern frontline worker to all the information they need, when they need it. Workers are able to utilise the aR technology to leverage the hands-free verification and visual documentation they need to fulfil their role and don’t risk the same safety concerns linked to bulky hand held equipment.

Finally, Natural Language Processing (NLP). When choosing technology, you should always consider how it helps people to work more efficiently. Our partner, Primer AI are an industry leader in NLP technologies and work with government agencies, financial institutions and more to automate text-based workflows at scale with human level quality. In episode 15 of ASM Connected, Primer AI’s Geoffrey Nicholls MBE and Nick Melgaard spoke about the practical benefits NLP technology can deliver to the defence sector and beyond. Primer AI are experts in addressing some of the National Security use cases such as identifying disinformation campaigns, monitoring global events in real time and responding to cybersecurity attacks.

We’ve really enjoyed working with so many emerging technologies throughout 2022 as well as discovering from our podcast guests about what else we can expect to see in the future. The emerging tech landscape is continuing to grow, but the question is, are you prepared?

Christmas is a time for giving and the team at ASM are very proud to support two charities close to our hearts this year.

The Salvation Army are distributing items to children in poverty who otherwise may not get a present. This Christmas, they aim to provide children in need in the local area with a main present and a stocking.

Home Instead has been at the forefront of specialised home care for the elderly and supporting those being cared for and their families for many years. Home Instead are supporting seniors in the local area who may be lonely or not receive a present this Christmas.

The team clubbed together to donate gifts for these very worthy charities.

The ASM team celebrated Christmas Jumper Day on Thursday 8 December to raise money for Save The Children.

Save the Children is a UK charity for children that works in over 100 countries to make sure children are fed, learning and treated fairly.

We hosted a Christmas Jumper competition where the team came to work wearing their best Christmas Jumper, which was judged by some of the children and teachers from Rudheath Primary Academy. ASM also donated selection boxes to the school as a thank you.

The winners of the wackiest Christmas Jumper competition were Chloe Bentley from the Customer Services team in first place, Ruta Porwoll from the European Sales team was the runner up, and Mark Buckley from the Sales team took home third place.

16 November 2022

We were thrilled to co host ASM Boost with GoTo on Wednesday 16 November at the Sea Containers on London’s iconic Southbank.

Adele Hope-Urwin, Head of Vendor Alliances said

“This event is a great opportunity to showcase GoTo’s innovative unified communications solutions in a relaxed networking environment”

GoTo’s flexible-work software, including GoTo Connect, GoTo Resolve, Rescue, Central and more is built for small and medium sized business IT departments, but powerful enough for the enterprise. GoTo software is designed to support end-users’ unified communications and collaboration (UCC) and IT management.

We were thrilled to attend the CRN Channel Awards last night with our strategic partner GoTo co-hosting a platinum table for our guests from Computacenter.

The CRN Channel Awards are the most prestigious awards in the UK Channel. With hundreds of entries and a rigorous judging process, to win a CRN Channel Award is the highest accolade in the UK channel industry. The awards themselves are a staple in the industry calendar and is the biggest celebration of the year.

Adele Hope-Urwin, Head of Vendor Alliances said

“We’re delighted to be hosting a Platinum table at the CRN Channel Awards with our partner GoTo! We really enjoy working with GoTo on a strategic basis and taking their Unified Communication solutions to our customer base. We’re also joined by some of the team from our valued customer, Computacenter. Thanks for joining us and we’re really looking forward to celebrating!”

We were thrilled to host our partner, RealWear for our November Sales Enablement session at our HQ. Thanks to Derrick Sawyer, Regional Director for Northern Europe and Ben Wright, Customer Success Manager for EMEA at RealWear for the engaging and enjoyable update and demo of the RealWear product suite.

Adele Hope-Urwin, Head of Vendor Alliances said

“I am thrilled to have secured our partnership with RealWear and to add their market leading assisted reality products to our vendor portfolio. As our newest vendor partnership, I’m excited to host RealWear at our Cheshire HQ for an engaging training session with our sales team”.

RealWear is the world’s leading provider of assisted reality wearable solutions that engage, empower and elevate the modern front line industrial worker to perform work tasks more safely, and with increased efficiency and precision.

Derrick Sawyer, Regional Director for Northern Europe at RealWear said

“RealWear is excited to join our distribution partner ASM to collaborate on all things RealWear! We look forward to sharing with the ASM team the skills and knowledge to continue to innovate and empower today’s frontline worker and offer an exceptional customer experience to our mutual customers”.

The team had a great time celebrating Halloween at our Cheshire HQ today.

We put our pumpkin carving skills to the test with a ‘Best Pumpkin’ competition. The calibre was high and really put our judges to the test. Customer Service Advisor Rosey Stapleton took the crown of first place with her glitzy pumpkin!

ASM Technologies were pleased to be invited to the Computacenter GTS Conferences which took place throughout October. The conference welcomes valued partners to celebrate the non-sales function of Computacenter and celebrate successes whilst looking to the future.

Senior Business Development Manager for Computacenter, Simon Keilty attended the UK event on 14 October and said

“This year’s GTS conference was especially good as it’s the first big event since Covid that partners have been invited to. It was great seeing so many friendly faces and celebrating successes of individuals and teams across the business.”

Key Account Managers for Computacenter Germany, Daria Hein and Indre Jureviciene said

“We really enjoyed attending the GTS Germany Conference in Cologne on 28 October. It was great to see so many of our customers in person who we’ve spoken to over the phone and on email over the past two years. Thanks to the team for inviting us and we look forward to connecting again soon”.