Digital Marketing Executive, Molly Oakley started with ASM in July and is working from home for the first time. In this blog, she shares her experience of remote working for the first time, her thoughts of starting a new job during lockdown and the advice she would give to others looking to start a new role remotely.
How did you feel about starting a new role from home during lockdown?
I was quite apprehensive about starting a new role from home during lockdown because I had never worked from home before so didn’t know what to expect. I was however very excited and very lucky to be starting my new role during this uncertain time and was looking forward to getting back to doing what I love and learning even more about the IT industry.
How did ASM support you starting your new role working remotely?
Any worry I was experiencing ahead of starting my role quickly disappeared when I spoke with my manager as she assured me that I would have my induction completed in person (socially distanced of course) and I would learn about the policies and procedures at ASM and receive all my equipment that I needed to fulfil my role. On my first day, I was introduced to both founding directors of ASM and was greeted with a warm welcome which was lovely. My manager got me set up with equipment and arranged for skype calls with each member of the management team and various other colleagues. It was lovely to meet the different people I would be working with and gain an understanding of their role. I also attended virtual coffee mornings with colleagues from different teams who I wouldn’t be working as closely with which helped me gain a better understanding of the wider business but also broke the ice and allowed me to have more informal conversations and get to know them much better.
Were there any challenges you faced starting a new role remotely and how were these overcome?
I was quite worried initially about how the communication with colleagues would be, specifically if I was unsure about a task I had been set or something was not working. In previous roles, I had never worked at home so I’d never needed to use video conferencing systems and although I vaguely knew how to use them, I didn’t realise how sophisticated they were and how many features they had. Upon discovering these features and receiving training on how best to use them, my mind was instantly put to rest as I had the confidence that I could communicate easily with my colleagues and raise any issues I had with ease and efficiency.
How did you find the process of building relationships with your new colleagues remotely?
I really enjoyed getting to know my colleagues and building relationships with each of them. I was assigned a buddy when I started who was someone I could go to (aside from my manager) who could answer any questions and be a friendly face/voice. My buddy was Sam Scott who you’ll hear from in another new starter blog and he started at ASM just as we went in to lockdown so aside from the two people he met at his interview, he met all colleagues virtually too. My manager thought that he would be a good fit as a buddy for me as he had been through the same recruitment process as me and could answer any questions from first-hand experience. Technology has played a vital part in making it possible for me to build strong personal and professional relationships with colleagues and partners. There is something much more powerful about a video call compared to a voice call in being able to build relationships with people. I’ve found it easier getting to know people in their natural home environments. Without technology, I think my remote working experience would have been very different and felt a lot more isolating.
What advice would you give to someone starting a new role remotely?
I would say keeping an open mind is important because my experience has been amazing and although I had my worries at the start, the support from all my colleagues at ASM has been amazing and any worries I had very quickly dissipated.